interactive infographic: elend solutions - experience the future of automotive finance
Negotiation
Opportunity #4:
A lot of attention of late is being paid to the quality of the customer's transition from sales to F&I. The current sales and financing process is plagued with information disconnects and F&I guesswork. Credit is pulled for the first time. Sales managers eyeball the customer's credit profile and use educated guesswork to negotiate car price and finance terms with the customer, without the involvement of any lenders. Some deals end up on the F&I desk with an unrealistic payment expectation or with the consumer placed on "too much car".
There has to be a better way.
With CreditPlus, your customer has already been approved and self selected their exact near-final payment terms from your lender programs – all before the test drive.
With MobiLot™ and eLEND's Solutions' working seamlessly with your existing CRM, Desking and Finance service providers – the near final deal structure was completed before the test drive ended – trimming the average deal time by 30-60 minutes.
Result: With no credit application to complete and no lender decision to wait on, your buyer is transitioned to F&I much quicker. The customer's perception of time improves, penetration of profitable aftermarket products and services increases, and CSI soars.
