Identity Fraud Dealer Survey, Q4-2022
The sophistication of identity fraud scams has increased dramatically, driving the need for advanced identity proofing solutions. Simply put, photocopying ID’s and manually verifying identities is too slow and too inaccurate to rely on.
The right technology reduces customers frictions and is usually both faster and much more accurate than even the best-optimized manual methods can be.
Some of Our Customers
We work with all dealership types, all brands and some of the largest dealer groups in the country
Group 1 Automotive
Mac Haik Auto
Red McCombs Automotive
Our Identity Solutions
The most effective fraud prevention strategy demands a layered, multi-factor combination of identity verification technologies.
In just 6 seconds - powered by the same authentication technology used by the Department of Homeland Security - ID DriveTM performs 50+ forensic tests for robust authentication of any driver license or any other government issued ID from the U.S., Canada, and Mexico + 160 other countries.
ID Drive™ Mobile
Quickly scan and digitize the data from any U.S. driver license – anytime, anywhere with any smartphone. Checks for front-side and barcode data consistency, securely processes the scan results to your dashboard and exports the data into your CRM. DL data and image captures are stored on our ‘certified’ secure servers for 7 years.
Sophisticated, multi-factor identity verification solution designed to detect synthetic and true name fraud red flags by verifying the customers PII (including address, phone, email, and the individuals unique ID combination of Name, DoB & SS#) and establish "proof of presence" in an interaction for start-to-finish risk free selling.
Intelligent data capture and real-time CRM lead export takes seconds, ensures you capture and work so many more, often missed, in-store leads. Configurable to append lead record with vehicle of choice and assigned salesperson.
Accountability & Speed
Embedded technology automates several manual/paper-based steps in the sales process - streamlining workflows and reducing average transaction times by up to 60 minutes.
Optional soft credit check pre-screen or pre-qualification feature quickly converts a DL scan into a consumer consented pre-qualification at any point in your sales process.
Enhanced Buying Experience
Frictionless ID verification and simplified workflows lead to a faster moving buying experience – creating new profit opportunities and improving CSI.
More Time, More Money
Digitized, purified information lowers the chances of incorrect paperwork and reduces contracting time. Happier customers and more time to sell translates to increases in product penetration and PVR.
Protects Your Dealership
Standardized, fully compliant & secure data capture/export + forensic authentications reduces compliance risks and identity fraud threats - protecting your customers and your reputation.
Two Fraud In-Progress Arrests in 1 Night
Like many challenges facing retail automotive, the problem of fraud will never go away.
Check out this story on KPRC-2 Houston discussing HPD’s crack down on fraud at car dealerships in the Houston area.