2018 NADA: Don’t Worry, Be Happy

Optimism. Despite a new car sales market that seems increasingly unsettled with every passing headline, I thought last month’s 2018 NADA (National Automobile Dealers Association) was notable for its positivity. There was a feeling of optimism, and energy, that ran through vendor booths, dinners, demos and parties. It was a little surprising when you think…

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Digital Retailing: Where There’s a Will, There’s a Way

Dealers know the value of digital retailing and how effectively it can increase visitor to sales ratio’s and make the showroom process more satisfying and profitable. Yet the adoption of digital retailing solutions is still fairly low. In fact, we recently surveyed dealers and found that, though dealers understand its value. Most are still reluctant…

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The 5 things you need in auto dealership financing software

Financing is thought of as the worst part of the car-buying process for many customers. What they don’t know is that they’re far from alone in that thinking: In reality, many dealership employees feel exactly the same way. Financing will make or break a deal that everyone is happy with. But how can you make…

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Make more customers happy: 3 easy ways mobile tech can boost CSI

There are few absolutes when it comes to the business of selling cars — which is a little amazing, right? Most dealerships work hard to define an optimized path to success, one that starts the moment a car buyer sets an appointment or walks into the showroom. Yet even though there’s this clear and organized…

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How automated communications benefit your auto dealership

The ideal car buying experience is relatively streamlined. A potential customer, having already done their research, comes to your lot, picks a car, loves the test drive, and walks away with the car thanks to favorable financing. But every dealership manager knows the reality doesn’t tend to be nearly that straightforward. Potential customers leave without buying…

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Is Your Dealership Physically Secure?

You’ve taken the news about the rise in cybersecurity threats seriously. You know that small businesses are now targeted just as often as bigger ones, and that cyber criminals are more sophisticated than ever before. Before you congratulate yourself on a job well done, however, make sure you’ve taken note of another part of your…

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How Online Technology is Changing the Car Buying Experience

Changes in the auto industry since its beginnings in the late 1800s have, mostly, come from innovations with the cars themselves, yet today the biggest changes have to do with the buying experience. This isn’t to say innovation with vehicles has slowed down, rather the way consumers’ shop and purchase them is changing more rapidly.…

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