Update your tech
A 15-second process change can save 10+ minutes per customer. Even the best technology cannot protect your store if it’s not being used.
Take advantage of identity verification services
Have a Strategy to Identify Suspicious Behavior in the Dealership
Watch for red flag behaviors such as the buyer fixating on one car without looking around. The buyer seems distracted or impatient. The sale is too easy. If you feel uneasy, trust your instinct.