The Pandemic Drove a Great Leap Forward in Digital Retailing Adoption Part 1: How the Pandemic Changed Sales Operations – and Accelerated Digital Retail Adoption

It was perhaps the most extraordinary time that any of us will ever live through – 9/11 notwithstanding. At the start of the second quarter of 2020, everything – absolutely everything – just stopped. Car buyers on lockdown. Dealerships closed. People forced to stay home. After a solid start to the year, it was as…

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